SERVICE
SUPPORT

Intently casting quality products, sincerely serving customers
Service Process
  • Provide Free Boiler System Scheme
  • Provide Free Visiting At Our Factory
  • Global Remote Cloud Service
  • 18 Months Warranty / Maintenance Service
Service Process

Maintenance instruction

In order to prevent boiler failure due to unskillful operation, we will provide maintenance guidance service free of charge until the boiler reaches optimal operation.

Consumable replacement

Our after-sales center stocks ample consumables throughout the year and can provide replacement parts as soon as there are problems with the boiler components.

Delivery

If you need it, we can also provide a home delivery service that charges only a small portion of labor and shipping costs.

Stove worker training

We will also train the boilers for boilers for free to ensure better boiler efficiency.

Cloud service

FANGKUAI's unique cloud service system, even across countries, our after-sales personnel can control the boiler operation dynamics in real time to avoid boiler accidents caused by improper operation or other reasons.

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